• 24/7 Emergency Service Available
  • Phone: +1 904 626 6675
  • Email Us: service@whitleysair.com
  • Our Office: 6695 Colray Ct Suite 301 Jacksonville, FL 32258
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Whitley's Heating and Air
About Us
Northeast Florida Family Homes Served
Thousands of service calls completed for Jacksonville-area families who rely on Whitleys for honest advice, clean work, and year-round comfort.
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About Whitleys Heating & Air

Every visit is guided by our core values of Dependability, Respect, Initiative, Value, and Excellence, so you always know who is in your home and what to expect from our team. 
We show up when we say we will, communicate clearly, and focus on long-term comfort instead of one-time fixes.

From emergency repairs on sweltering summer days to routine maintenance and smart system upgrades, our technicians treat every home like their own. 
The goal is simple: earn your trust as the HVAC partner you can count on year after year.

Dependable 24/7 Service

When your AC or heat fails, our team is ready with fast, reliable response and solutions that last.

Customer-First HVAC Experts

Certified technicians who prioritize honest recommendations, quality workmanship, and your family’s comfort.

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Mission Statement

At Whitley's, we're committed to delivering exceptional HVAC service with DRIVE, showing up with Dependability, treating everyone with Respect, taking Initiative to solve problems, creating Value for every customer, and pursuing Excellence in everything we do. Our work is our word, and our mission is to earn your trust by being the team you can always count on.

DEPENDABILITY - You Can Count On Us

We show up when we say we will, follow through on every promise, and deliver consistent results our customers can trust. Dependability means being there in the moments that matter most—whether it's an emergency call on a sweltering summer day or a routine maintenance visit. Our customers sleep better at night knowing we've got their back, and our teammates know they can rely on each other to get the job done right. It's the peace of mind that comes from working with people who keep their word, every single time.

RESPECT - Honor in Every Interaction

Respect is the foundation of how we treat customers, coworkers, and our community. We listen before we speak, value different perspectives, and handle every home and workplace like it's our own. This means showing up with courtesy, communicating honestly even when it's difficult, and treating everyone with dignity—from the homeowner worried about their AC to the new team member learning the ropes. We build trust not just through technical skill, but through the genuine care and professionalism we bring to every conversation and every job site.

INITIATIVE - Lead From Where You Stand

We don't wait to be told what needs doing—we see it and we act. Initiative means taking personal ownership of problems and solutions, stepping up when challenges arise, and going beyond the minimum to make things right. Whether it's spotting a potential issue before it becomes an emergency, finding a creative solution to save a customer money, or helping a teammate without being asked, we're proactive problem-solvers. We take pride in being the kind of people who make things happen rather than wait for things to happen to us.

VALUE - Your Needs Drive Our Purpose

Every decision we make starts with a simple question: "How does this serve our customer?" We're not just fixing HVAC systems—we're providing comfort, safety, and peace of mind to families and businesses who trust us with their spaces. Value means understanding what truly matters to each customer, offering honest recommendations over upselling, and delivering solutions that fit their needs and budget. When customers choose Whitley's, they're choosing a partner who genuinely cares about their well-being and works to earn their trust with every interaction.

EXCELLENCE - Pride in Every Detail

Excellence isn't about being perfect—it's about constantly pushing ourselves to be better than we were yesterday. We sweat the small stuff because details matter: the clean work site, the thorough explanation, the system that runs quieter and more efficiently than expected. This commitment shows up in how we maintain our trucks, how we train our team, and how we stand behind our work. We chase excellence because it reflects who we are, and because we know that when we nail a job, everyone wins—the customer gets superior service, the team feels that pride of accomplishment, and our reputation grows stronger.

Meet the Whitleys Team

Your Trusted HVAC Experts in Northeast Florida

Whitleys Heating & Air brings together licensed technicians, installers, and support staff with decades of combined experience serving Jacksonville-area homes. Carrier Factory Authorized and NATE-certified, the team focuses on honest service, clean work, and reliable comfort year-round.

John Whitley

Owner & Lead Technician

John Whitley

Owner & Lead Technician

John Whitley

Owner & Lead Technician

John Whitley

Owner & Lead Technician

John Whitley

Owner & Lead Technician

John Whitley

Owner & Lead Technician
How We Work for You

A Simple, Stress-Free HVAC Experience

From the first time you reach out to Whitleys, our goal is to make HVAC service feel straightforward and predictable, not stressful. Every visit follows a clear step-by-step process so you always know who is coming to your home, what we’re doing, and what it will cost before any work begins. 
Our technicians combine professional expertise with clean workmanship and clear communication, keeping you in the loop from initial inspection through final walkthrough and follow-up care.

01

Schedule & Inspect

Call or request service online and our technician arrives on time, inspects your system, and listens to your concerns.

02

Honest Options

You’ll get clear, no-pressure recommendations, including repair and replace options that fit your home and budget.

03

Professional Service

We complete the work with clean job sites, quality parts, and tested performance before we leave.

04

Follow-Up & Care

After the job, we’re here for questions, maintenance scheduling, and long-term system care.

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What Our Customers Say

Trusted by Homeowners Across Northeast Florida

From quick emergency fixes to full system replacements, Jacksonville-area families consistently recommend Whitleys for honest communication, clean work, and dependable results they can feel at home every day.

5-Star Reviews from Local Homeowners
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For Emergency Call
+1 904 626 6675
Send Us Email
service@whitleysair.com
Our Office
6695 Colray Ct Suite 301 Jacksonville, FL 32258
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Contact Whitleys Heating & Air

Have a question, need a repair, or ready for a new HVAC system quote? Reach out today and a member of the Whitleys team will follow up quickly to help with your Northeast Florida home.