Where Jacksonville Homes Stay Comfortable Year-Round
About Us
Unmatched Reliability When Comfort Cannot Wait
We respond fast, work efficiently, and solve HVAC issues with skill and honesty, ensuring that families and businesses in Northeast Florida never have to endure long periods of discomfort or uncertainty.
Your Comfort Is Our Job, Not Just Our Promise

Award-Winning HVAC Services for Every Home and Business

At Whitley’s Heating and Air, comfort is never optional, it’s personal. Founded in 2010 by owner Raymond M. Whitley, Jr., Whitley’s was built the old-fashioned way: one truck, honest work, and customers who trusted us enough to call again. Rooted in Jacksonville and serving Northeast Florida, we understand the demands of sweltering summers, unpredictable winters, and the storms that test every home and business along the First Coast.

From the beginning, our growth has been organic and intentional. For years, we didn’t spend a dollar on marketing—our reputation did the work for us. Today, Whitley’s serves more than 3,600 customers, operates a growing fleet, and continues to expand without losing what matters most: integrity. We are family-owned, not private equity–backed, and committed to staying that way because caring for people—not cutting corners—is how this company was built.

Led by Ray and Christopher Tomkinson, Sr., Vice President of Integration, we combine the accountability of a local family business with deep operational expertise. Our technicians bring over 90 years of combined experience, are NATE-certified, and our Carrier Factory Authorized status ensures every system is installed and serviced correctly. Licensed to handle systems up to 100 tons, we support both residential and light commercial clients with the same care and honesty.

With 700+ five-star reviews and 16 years in business, our reputation reflects a simple promise: we will never recommend work you don’t need, we will treat your home or business with respect, and we will stand behind what we do. At Whitley’s, we don’t just fix HVAC systems, we earn trust, one service call at a time.

Award-Winning HVAC Services for Every Home and Business

Mission Statement

At Whitley's, we're committed to delivering exceptional HVAC service with DRIVE, showing up with Dependability, treating everyone with Respect, taking Initiative to solve problems, creating Value for every customer, and pursuing Excellence in everything we do. Our work is our word, and our mission is to earn your trust by being the team you can always count on.

DEPENDABILITY - You Can Count On Us

We show up on time, follow through on every promise, and deliver results our customers and team can trust. Dependability means being there when it matters most, giving peace of mind that every job will be done right.

RESPECT - Honor in Every Interaction

We treat every customer, coworker, and home with care and professionalism. Listening, communicating honestly, and handling every space like it is our own builds trust beyond technical skill.

INITIATIVE - Lead From Where You Stand

We take ownership, act quickly, and solve problems before they grow. Initiative means going beyond the minimum to protect comfort, save money, and make things happen.

VALUE - Your Needs Drive Our Purpose

Every decision starts with the question, "How does this serve our customer?" We provide honest recommendations, practical solutions, and lasting comfort that fit each customer’s needs and budget.

EXCELLENCE - Pride in Every Detail

We focus on the details that matter, from clean work sites to systems that run efficiently. Excellence shows in our work, our training, and our commitment to always improving.

Quality and Reliability Backed by Industry Standards

We Meet the Highest Standards So You Don’t Have To Worry

When it comes to your home or business, experience and trust matter most. Our team combines industry-leading certifications, factory authorization, and top contractor recognition to deliver HVAC service with confidence. Every license, every award, and every score reflects the skill and dedication we bring to every repair, installation, and maintenance visit.

01

NATE-Certified

Our team meets the highest industry standards with North American Technician Excellence certification, ensuring expert service every time.

02

Carrier Factory Authorized

As a Carrier Factory Authorized dealer, we deliver guaranteed quality, backed by a 100% satisfaction promise.

03

Licensed and Insured

Fully licensed in Florida (CAC1820505 & CAC1816441) and insured for your protection and peace of mind.

04

BuildZoom Score 110

Recognized among Florida’s top contractors for reliability, quality, and exceptional service performance.

Where Satisfaction Is Standard

Customer Experiences With Trusted Northeast Florida HVAC Technicians

See what Northeast Florida homeowners and businesses are saying about their experience with Whitley’s Heating and Air. Our family-owned team delivers fast, honest, and dependable HVAC service that keeps homes comfortable year-round.

5-Star Reviews from Local Residents
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Fast Help is Just a Message Away

Your Home Deserves a Trusted HVAC Team

Have a question, need a repair, or ready for a new HVAC system quote? Reach out today, and a member of the Whitley’s team will follow up quickly to help with your Northeast Florida home or small business.

For Emergency Call
(904) 626-6675